Frequently Asked Questions
Choose your product then select Personalize design.
Click the Personalize tab on the bottom right and Upload an Image from your camera roll.
Choose Your product Size and click the "add to cart" button in the top right.
Once in the cart view Your product should flash a couple of times before showing the picture you uploaded as the Product Photo
Every image should work well as long as it is NOT really low quality or blurry.
Most prints turn out great even if there is a "Low quality image" Warning in the Personalize Design tab.
Your photo may need cropping to fit your selected print size and orientation. Check its placement carefully when personalizing your order, especially around faces and important details near the edges.
We offer custom posters, wooden and metal framed posters, posters with hangers, canvas prints, framed canvases, and acrylic prints. Available sizes and options are listed on each product page.
A standard poster does not include a frame. For a framed option, choose a wooden or metal framed poster, or a framed canvas. Check the product description to see exactly what is included.
Each product is made specifically for you. Orders normally take 3-7 Days to arrive. You will receive a tracking number via email after making your purchase
We currently ship to the United States and select regions in Europe. See our Shipping Policy for details.
Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow 24–48 hours after dispatch for tracking information to update.
Please contact us as soon as possible with your order number and requested change. Changes and cancellations cannot be made once production has started, so we cannot guarantee that a request can be accommodated.
Because each item is made specifically for you, we do not accept returns or exchanges for a change of mind or mistakes in the customization you submitted. If your item arrives damaged, defective, or incorrect because of an error on our side, please contact us. See our Return and Refund Policy for full details.
Please contact us promptly with your order number and clear photos showing the issue. We'll review your request under our Return and Refund Policy.
Visit our Contact page for help with product questions, personalization, or an existing order. If you've already ordered, include your order number so we can help you more easily.